Last updated: December 29, 2026
This Privacy Policy describes how LOKT (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from getlokt.com (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. When we do, we will update the “Last updated” date and post the revised policy on the Site. Any changes will take effect upon posting unless otherwise required by law.
How We Collect and Use Personal Information
To provide the Services, we collect and have collected personal information from a variety of sources over the past 12 months. The information we collect depends on how you interact with us.
In addition to the specific uses described below, we may use your information to:
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Communicate with you
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Provide and improve the Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect the security and integrity of our business, users, and systems
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly
You may provide personal information when you:
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Place an order or create an account
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Contact customer support
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Subscribe to communications
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Interact with Site features
This information may include:
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Contact details: name, email address, phone number, shipping and billing address
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Order details: products purchased, payment confirmation, transaction history
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Account information: username, password, and account preferences
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Shopping activity: items viewed, added to cart, or saved
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Customer support communications: messages, inquiries, or feedback you submit
Some features require certain information to function. If you choose not to provide it, those features may be unavailable.
Information Collected Automatically (Cookies & Usage Data)
We automatically collect certain information about how you interact with the Services (“Usage Data”) using cookies, pixels, and similar technologies.
This may include:
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Device and browser information
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IP address and network details
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Pages viewed, clicks, and session activity
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Referring URLs and interaction patterns
Information from Third Parties
We may receive information from third parties, including:
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Shopify, which powers our ecommerce platform
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Payment processors, who handle payment details to complete transactions
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Marketing and analytics partners, when you interact with ads or emails
Any information received from third parties is handled in accordance with this Privacy Policy. We are not responsible for the privacy practices or accuracy of third-party data.
How We Use Your Personal Information
Providing Products and Services
We use personal information to:
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Process payments and fulfill orders
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Manage accounts and transactions
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Arrange shipping, returns, and exchanges
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Send order confirmations and service-related communications
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Enable product reviews and customer interactions
Marketing and Advertising
We may use your information to:
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Send promotional emails, messages, or offers
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Display relevant advertisements
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Personalize your shopping experience
Security and Fraud Prevention
We use information to detect and prevent fraud, abuse, or malicious activity. You are responsible for safeguarding your account credentials. If you believe your account has been compromised, contact us immediately.
Customer Support & Communications
We use personal information to respond to inquiries, provide support, and improve the Services.
Cookies
We use cookies to operate, optimize, and analyze our Site. This includes remembering preferences, enabling functionality, and understanding usage patterns.
For details on Shopify-related cookies, visit:
👉 https://www.shopify.com/legal/cookies
You may control cookies through your browser settings. Disabling cookies may affect Site functionality and user experience.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
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Service providers performing services on our behalf (payment processing, analytics, fulfillment, customer support)
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Business and marketing partners, including Shopify
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Affiliates, for internal business operations
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Legal or regulatory reasons, such as compliance with law or enforcement of rights
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Business transactions, such as mergers or asset transfers
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With your consent or direction, including social integrations or shipping providers
Categories Disclosed (Past 12 Months)
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Identifiers (contact and account details)
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Commercial information (orders, shopping activity)
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Internet/network activity (usage data)
Sale or Sharing of Personal Information
We may “sell” or “share” personal information (as defined by applicable privacy laws) for advertising and marketing purposes.
Categories involved:
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Identifiers
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Commercial information
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Internet/network activity
Recipients:
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Business and advertising partners
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you submit reviews or other content publicly, that information may be accessible to others. We are not responsible for the privacy, security, or use of any information you choose to make public.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Please review their policies before providing personal information.
Children’s Privacy
The Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided personal information, contact us to request deletion.
Data Security & Retention
We implement reasonable security measures, but no system is completely secure. Information retention depends on business, legal, and operational needs, including maintaining accounts, fulfilling obligations, and resolving disputes.
Your Privacy Rights
Depending on your location, you may have rights to:
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Access or know what personal information we hold
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Request deletion or correction
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Receive a portable copy of your data
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Opt out of sale, sharing, or targeted advertising
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Limit use of sensitive personal information
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Restrict processing or withdraw consent
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Appeal denied requests
If your browser sends a Global Privacy Control (GPC) signal, we will treat it as an opt-out request where required by law.
You may exercise these rights by contacting us. We may verify your identity before responding. We will not discriminate against you for exercising your rights.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
LOKT
📍 30 N Gould St Ste N, Sheridan, WY 82801
📞 1-800-829-4933
📧 hello@getlokt.com